Latest Government Guidance

The government have announced an easing of the restrictions on eye testing:


If you feel that your eyes have changed and you need to update your glasses prescription, we can now see you for an eye test. 

We can also help if you’ve lost or damaged your glasses or sunglasses and need replacements.


Easing of restrictions

NHS England’s definition of ‘essential eyecare’ which can now be carried out:

“this includes but is not limited to appointments for patients who would not normally be considered to be emergencies, but where, in the practitioner’s professional judgement, a delay in an examination may be detrimental to a patient’s sight or wellbeing. This may include where patients have broken or lost their glasses or contact lenses and need a replacement pair to function.”

Examples include:

  • Patients who require an appointment due to clinical risk factors that are being monitored by the clinician. 
  • Patients with a minor reduction in vision, and patients with broken spectacles that have been “making do” with older spectacles with an out-of-date prescription. 
  • Patients who are anxious or concerned about their vision, in the absence of clear clinical indications. 


Exclusive store access…

To ensure safety at this time we will be seeing one client at a time, so all visits to the store MUST be by appointment.

Whether you need an eye test and new glasses, just new glasses, or a simple repair, you will still need to make an appointment.

Please click or email to arrange a visit.


easing of restrictions

We can still have a fun and informative frame discussion from opposite sides of our large table! 


We look forward to seeing you all safely and soon!





Safe Practice Procedures

 Safe Practice Procedures and Protective Measures 


We have made some changes to our daily working habits to ensure safe practice and reduce the spread of COVID-19. We want GREY ST. to be as safe as possible for all of your urgent eyecare needs.




– We shall maintain a distance of 2 metres unless it is necessary to get closer for clinical reasons.

– We will only allow one client in store at any given time. Each client will be helped by one member of staff. We will instruct clients to stay on the right of our large central table and we will stay on the opposite side. We have re-positioned stools and chairs so it is clear how to navigate the store.  Chairs and stools which are in use are separated by a distance of more than 2 metres.

– We are posting out spectacles and contact lenses where possible to minimize visits to the practice.

– All visits to the practice must be by appointment. If you attend the practice without an appointment you will be asked to return when a time slot is available.

– All magazines and brochures have been removed and unfortunately we will not be able to offer you a drink.

– We will encourage contactless card payments where possible and discourage use of cash. We will follow infection control if cash is used. We will ask you to use your own pen (if you have one) to sign forms.

– We have a cough guard in place on eye testing equipment.

– We have (65% alcohol) hand sanitiser which must be used upon entry and when leaving the practice.


Infection control


– We disinfect everything that a patient has come into contact with using alcohol wipes. We frequently clean surfaces that are touched by staff. All surfaces are cleaned before they are disinfected. We open doors for patients, to avoid them touching the handle. If a patient touches a door handle, we disinfect it.

– Each staff member will use their own computer and equipment. If equipment needs to be shared, it will be shared by the smallest possible number of people.

– If we need to handle your glasses to repair or measure the lenses we will provide you with a wipe to sanitize your frame before we touch them.

– We use recommended cleaning and disinfecting products. Aprons and disposable gloves used for cleaning will be double bagged and disposed of after 72hours.

– We have tissues and bins available and support good tissue practice ‘catch it, kill it, bin it’

– We encourage staff and patients to practice regular hand hygiene and have hand sanitizer in multiple locations.

– We wear appropriate PPE if we need to see patients at less than 2 metres distance.



– All staff are appropriately trained in infection control policy and are kept up to date with changes in national public health guidance and government policy.

– All staff are aware of the symptoms of possible COVID-19 and will not attend the practice if they, or any of their household, display these symptoms, as per government advice.

– We have spaced out our eye test equipment over three rooms/areas to help meet social distancing requirements.

– We are minimizing mixing of staff and minimize the number of staff you will see in your visit.




– When you make an appointment, and on the day of your appointment, we will ask you if you are well, and that no one in your household is exhibiting relevant symptoms (new, continuous cough; a high temperature and/or loss of or change in taste or smell). If you have these symptoms, or have someone in your household with these symptoms, you should not attend the practice, and should self-isolate (if you have COVID symptoms AND sight or life threatening conditions we will arrange for you to be seen at the hospital).

– We ask you to come to the practice alone, where possible. Companions can wait outside and a child should be accompanied by one parent only.

– Please wear your own face mask if you have one.

– Please sanitise your hands on entering and leaving the practice.




– When you book an appointment, we will ask the reason for your booking and whether you wish to choose new spectacles (so we can allocate an appropriate amount of time for your visit).

– We may ask certain clinical questions over the phone to minimize your time in the consulting room.

– We will use appropriate equipment to reduce contact during the consultation. We recommend OCT examination for all at this time.



safe practice


Lockdown life…

We miss your Faces!

Throughout lockdown we have been working away behind the scenes, but we have really missed seeing all our wonderful regulars.

So we’re asking you guys to show us how you’re spending your lockdown!

Whether working from home, learning new skills, home-schooling, out on the front line, or just enjoying the sunshine, we want to see!

Get your gorgeous GREY ST. specs on and send us a pic to Or even better, tag us in a pic on Facebook or Insta!

Here’s some of the lovely folk who have responded already:

We miss your faces


lockdown life…


we miss your faces


Sending GREY ST. love to you all!

Essential Services Only

essential services only

Essential services only


As of Monday 23rd March GREY ST. Independent Optician is temporarily closed in the battle against Coronavirus.

Opticians have been classed as a key service so if there is anything urgent that you need, we can still help you.

-For those with glasses on order, we will post them to you with no postage cost.

-If you urgently need new glasses, we can assist.

-Direct debit contact lenses will be delivered as normal.

-If you have run out of contact lenses, need a glasses repair or are concerned about an eye problem then please get in touch.

We are only in store for very limited hours to carry out this necessary work so please do not plan to visit us without a pre-arranged appointment.

The best way to contact us at this time is via email;

If you would like to speak to us, you can arrange a phone consultation via our website Alternatively, leave us a voicemail and let us know the best time to call you back.

This is a fast-moving situation so please keep up to date with the latest developments via our social media channels;




We’ll be back…


We are very aware of our three main assets at GREY ST., the great product we work with, our amazing team and our lovely clients.

Rest assured, the full team will be back to serve you as soon as circumstances allow.

Our commitment to the finest independent eyewear on the planet shall remain.

Please make sure you all stay safe and we look forward to seeing you all again on the other side.

Finally, very special thanks to many of you who are working on the front line in the NHS, we salute you!


essential services only
We’ll be back!



GREY ST. Independent Optician




Stay Safe!

COVID-19 (coronavirus) advice

STAY SAFE EVERYONE!! If you have travelled to an affected area or are displaying symptoms, please don’t attend the practice and instead call NHS 111.

stay safe

What is COVID-19?

COVID-19 is a new illness that can affect your lungs and airways and is caused by a virus called coronavirus.


NHS Advice

If you have a high temperature and new continuous cough you should stay in the house for 7 days and call NHS 111.


More information…

More information can be found at



Here at GREY ST. we are open as usual. We advise people not to attend their appointment if they have new symptoms and we are taking extra precautions in the practice to stay safe. We clean all equipment with alcohol wipes after each use, we observe good general hygiene methods, such as regular hand washing, and we have anti-bacterial hand gel readily available for staff and client use.

For now, the show goes on!


stay safe

T: 0191 260 5450

Opening Hours

Monday 9.30am to 6pm
Tuesday 9.30am to 6pm
Wednesday 9.30am to 6pm
Thursday 9.30am to 7pm
Friday 9.30am to 6pm
Saturday 9.30am to 5.30pm
Sunday Closed



KUBORAUM and a big thank you…

Thanks to all of our clients, old and new! We have loved helping you choose some amazing eyewear in 2019!

Our hectic year included frame-finding trips to Milan, Paris and New York. We were proud to become the first European stockists of Brooklyn based LOWERCASE.

Now, we are delighted to introduce a very special new brand for 2020…



Organic architecture dreamed in Berlin



High Impact!

If you like a bit of wow factor with your eyewear, these frames are for you! As worn by personalities with personality…




You can view the collection exclusively at GREY ST. Independent Optician. You can do this by arranging a frame consultation by clicking here:

0191 2605450

If you need an eye test, we can do that too!

Festive Opening Hours

Festive Opening Hours

For your GREY ST. glasses fix this Christmas, here’s the all important opening hours:

Christmas Eve CLOSED

Christmas Day CLOSED

Boxing Day CLOSED

Friday 27th 9.30 – 17.30

Saturday 28th 9.30 – 17.30

Sunday 29th CLOSED

Monday 30th 9.30-17.30

New Years Eve CLOSED

New Years Day CLOSED

Then it’s back to normal opening hours for 2020 – the year of the Optician!!




Let’s have a Conversation!

Talk Talk

There has been a lot of talk about it. Serious discussions, heated conversation, and occasionally an admiring chat with some slight banter about it around the coffee machine. But now it’s here. Matali Crasset’s third eyewear family with THEO. She calls it Dialogues

Theo exchange

Ping Pong

You know how it works. You say something (funny of course). Your friend on the other side of the table picks up on it and adds their two cents. You ping, they pong. Each ping influences the next pong. Before you know it, you have a great conversation that challenges you with new points of view, that surprises you with different insights, and forces you to rethink who you are.



That is what Matali sat down for: an interesting dialogue between the two basic shapes in eyewear. One is the archetypal form for lenses, the second is an expansion she laid around it. She had both forms ping-pong and shape-shift and the result is an eyewear family that challenges you to change your individuality!

A little less conversation…

There was little discussion required when we sat down with THEO to view this amazing new collection.  We couldn’t wait to bring them back to the GREY ST. shelves!


Learn more…

To learn more about Theo, you can visit Theo’s rather dazzling website Or come and have a conversation with one of our frame specialists!




Garrett Leight EVENT: Friday 8TH Nov from 3PM

It’s the big one!

Drop everything, clear your diaries, arrange your early finish from work; make sure you do NOT miss our exclusive Garrett Leight event!!

Our Californian friends will be taking over our store from 3pm to 7pm on Friday 8th November.

At our Garrett Leight event you can expect to find:

  • Every Garrett frame in every colour, and all of the awesome GLCO sunglasses,
  • The very exclusive Mr Leight collection,
  • Badges,
  • Bottle openers,
  • Cleaning sprays,
  • Spectacle magazine,
  • Deck chairs,
  • Beer,
  • Special lens discounts with frames ordered on the day…

We’d love you to join us! If you would like more information or would like to come along, you can get in touch here:

Who is Mr Leight?

“A collaboration between father and son, Larry and Garrett Leight, Mr. Leight bridges multiple generations of design and craftsmanship to deliver superlative contemporary eyewear. Together, they are committed to creating uncommonly thoughtful, beautiful, and original designs that combine the classic and the new and reflect the spectrum of their immense eyewear knowledge and expertise.

Mr. Leight represents a perfect union of Larry Leight’s decades-long history working with the finest eyewear craftsmen in the world as the Founder and Creative Director of Oliver Peoples, and Garrett Leight’s entrepreneurial spirit and uncompromising contemporary vision in his own endeavor, Garrett Leight California Optical. For both Larry and Garrett, creating impeccable, iconic eyewear is a truly lifelong pursuit.”

Warning: Christmas light switch on….

The day before our Garrett Leight event, Thursday 7th November, is the Newcastle Christmas lights switch on. Sam Fender is hitting the button this year so 5000 people are expected at the base of Grey’s monument from 5pm (the light switch on is 6.30pm).

As in previous years, it will be impossible to get in and out of our store so we’ll be closing our doors at 5pm on Thursday and running for the hills!

We look forward to seeing you on Friday 8th November for the Garrett Leight Special!

The Finished Article!


This time last year we had just finished our store make-over. We absolutely love our new space and we hope you do too!

The Central Arcade

Our huge side windows offer a great view down the historic Central Arcade.

Frames galore!

Our reclaimed bureau and dentists drawers provide room for hundred’s of amazing frames and sunglasses!

Hanging out!

The new store has a Manhattan feel and we love hanging out here!

Finished View from Grey Street:

So here we are! Come and pay us a visit sometime! We are right at the top of Grey Street, near Grey’s monument.

Our store

World Class Eyewear

We are proud stockists of the leading independent eyewear brands from Europe and across the world. For a really special pair of glasses that you cannot wait to put on your face, look no further!

We like to do things a little differently from most opticians. We have so much stock that we cannot keep it all on display! While you scour the shelves to see what catches your eye, one of our frame specialists will make suggestions from our huge array of frames. We like to have fun helping you try on frames and you will end up spoilt for choice!

You can book your no obligation frame consulation here: