Our team

We have been fitting amazing eyewear on Grey Street since 2007. We are proud to be independent and we love what we do. A huge thank you to all the GREY ST. glasses wearers for making it possible… and making it so much fun!

Laura, Nic, Frederike, Rachel & Ruth.

Our clients

GREY ST. Independent Optician
4.9
Based on 75 reviews
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Robert Gibson
Robert Gibson
11:08 29 Oct 20
Thanks to Laura and the gang for making my frame consultation and ordering process an absolute dream! I make a point of finding quality frames, and Grey Street Opticians always deliver the goods without fail. Stylish and unique frames to choose from, and the customer service to boot which keeps me coming back all the time. The eye test which I’ve had in the past was also a friendly experience, with the expertise clear to see. 5/5, get your specs here!
Matt Reilly
Matt Reilly
14:54 03 Oct 20
Grey St Opticians are fantastic. Everyone who works there knows their stuff. My first pair of glasses from them lasted me 10 years. On my recent visit I tried on about 40 pairs of glasses ... And ended up buying the first pair that Becks had handpicked for me! And how’s this for customer service: when I was choosing my glasses, my daughter mentioned in passing that her fifth birthday was coming up soon. When I went back to get my glasses fitted, Becks had a birthday card waiting for her. Wow. Great customer experience. I happily recommend Grey St Opticians to anyone who’ll listen! Cheers to Becks, Nic, Laura and the rest of the team :)
Amy Li
Amy Li
19:23 17 Sep 20
Recently picked up my new glasses from Grey St Optician's which are absolutely gorgeous! As someone who has been wearing glasses for 15 years, the experience of picking out my new frames was absolutely the best time I've ever had at an opticians'. Becks was simply AMAZING to have, listening to my preferences and picking out frames for me she thought I'd like. AND she let me know when frames were too narrow or if she liked one pair over another - I loved getting helpful thoughts of another person who wears glasses. She was so patient as I ummed and ahhed and sent pictures to my friends. Thank you so much Becks - and Laura too who helped fit my glasses to my face when I collected them. I'll be back I'm sure :D
Simeon Ripley
Simeon Ripley
13:28 29 Aug 20
Outstanding service from Nic and team, highly recommended.
Joseph Blackburn
Joseph Blackburn
15:36 01 Aug 20
Wow! The best opticians by a mile, unbelievable service from start to finish. I couldn't recommend Grey Street opticians enough. Beck's found the perfect pair of glasses for me from a multitude of fantastic option's, while making the whole experience extremely comfortable and friendly. Beck's really payed attention to the extra details when it came to style, as well as making the lenses the best fit possible. Big thanks again!
Jonny Rayner
Jonny Rayner
07:11 20 Jul 20
Amazing! Cool glasses over the years for me and my friends!
Lesley Rayner
Lesley Rayner
21:13 09 Jun 20
So many people have asked me where I buy my specs! They must like them and so do I. Once you’ve tried their high quality glasses, the fit is so good you would never go anywhere else. Friendly Grey St Opticians know the glasses to suit your face, style and interests and make your choices easy. Definitely give them a try!
Jann Ross
Jann Ross
09:27 08 Jun 20
Brilliant opticians. They deliver a great experience every single time. The choice of frames is excellent and not what you would find on the high street. If you are looking for something special, unique and different go here. really lovely people too. Special shout out to Becks and Laura for helping me recently. Thank you!
Eleanor Forsyth
Eleanor Forsyth
00:20 16 Mar 20
Another great visit to the most instagrammable opticians in the toon! Laura is really helpful with a great eye for which frames will suit different face shapes. She put together a beautiful selection of frames for me that was extremely difficult to choose from! Nic provides an expert eye test with the latest in ocular technology. It's always a pleasure to visit.
Holly Fraser
Holly Fraser
22:17 01 Mar 20
Amazing independent opticians, with fantastic staff and beautiful array of stylish frames! Everyone was so friendly, all happy to help with any query/opinions on a potential pair of frames. Eye exam was thorough and took less than 7 days for my new glasses to arrive instore.
Sophia Daoudi
Sophia Daoudi
09:36 14 Jan 20
Great opticians! Highly recommend!! The front of house staff were really welcoming and helpful, the optometrist I saw was really thorough and there's a fantastic selection of frames to choose from. I wasn't actually sure what style to go for (first pair), and the lovely Frederike helped me choose a great pair of specs that I absolutely love!
Steven Purchase
Steven Purchase
19:28 23 Dec 19
I have nothing but good things to say about this place. I've been going here for the last 10 years and wouldn't go anywhere else. The team are excellent in every aspect from the eye examination to frame selection and then the pick up. Everyone is super friendly and helpful and they always make me feel welcome Would highly recommend.
Sarah Airey
Sarah Airey
17:22 14 Dec 19
Fantastic service. Having previously been using another city centre optician, I was so impressed in comparison with the quality of the actual eye test, the friendliness of the staff, and the range and quality of frames on offer. I have been inundated with compliments since I started wearing my new glasses. I wouldn't hesitate to recommend to others (and do, regularly!).
Tim Parker
Tim Parker
06:24 14 Dec 19
Browsed in this store after passing and seeing that it had a great range of specs. Was really disappointed to be pretty much ignored when I went in and not offered and assistance.
Jackson Smith
Jackson Smith
14:55 16 Nov 19
Crème de la crème. I think Grey St opticians define exceptional customer service and the selection of glasses never fail to amaze me.
Suzanne Davies
Suzanne Davies
12:18 17 Aug 19
Love, love, love my new Lowercase sunglasses from Grey St Opticians! Brilliant customer service for styling and advising on best lens option for my prescription. Very happy.
Chris Mayes
Chris Mayes
09:20 08 Jul 19
An excellent service all round, from the comprehensive and highly professional eye test, through helping me choose the right frames to final fitting. Lovely, friendly staff who are always welcoming, helpful and above all, professional. I received regular emails to update me on progress and appointment reminders. Couldn't have asked fro a better service - the true value of going to an independent...!
Maria C
Maria C
13:36 14 Jun 19
Love them! The ladies here are so wonderful and helpful. Very patient and answered any questions I had. Absolutely delighted with my glasses, was so excited to pick them up! Would 100% recommend!!
Tommy H
Tommy H
12:14 13 Jun 19
Fantastic and very welcoming staff. I came in with a vague idea of what I wanted for my glasses in regards to frame, colour etc and I was shown a vast variety of glasses that suited my needs. I also was quickly seen to for an eye test on the day which was brilliant. Highly recommended. Even if you were popping in for a chat about glasses or anything else you'd always be welcome here. Thank you Frederike for being so helpful, kind, finding me the ideal glasses for my mug and for letting waffle on about books!
Harry Kershaw
Harry Kershaw
09:41 24 May 19
The best customer service I've ever received. So friendly and passionate about what they do, offering a huge variety of frames to choose from. I will 100% be using GREY ST. Opticians again.
Kiks
Kiks
12:43 11 Apr 19
I have heard about Grey St. Optician just by searching in the internet and I’m very glad I have come across them. The staff are very hospitable, professional and they offer service with personal touch. Never had my eyes checked as thorough as they did, they even scanned my eyes. Helped me find the perfect frame and lenses and they are very patient with me as it was very difficult deciding which one as they have a huge range of frames to choose from. They have Loads of artistic and unique frames. If you are looking for frames with character and uniqueness, best place to go to. Worth every penny.
Andy Anderson
Andy Anderson
11:54 07 Mar 19
The coolest shop in town.... with some really cool brands, the service in this shop is awesome ;-) #Thankyou
Martin James
Martin James
10:11 24 Jun 18
Upmarket opticians that my partner uses. Very friendly and helpful. Professional, very knowledgable and trustworthy. I don’t wear glasses and can see that they provide a great service. Located near Grey’s monument and monument metro station at the top of Grey Street.
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