Returns Policy

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

Please email hello@greyst.co.uk to request a refund.

Post your returned item to:

Grey St. Optician
103 Grey Street
Newcastle upon Tyne
NE1 6EG

Include in your package a signed letter stating the reason for your return and the original receipt.